FAQ’s

Frequently Asked Questions.

Feel free to check out our FAQ’s section below, with many helpful answers and comments they will help you get on the right track. If you can’t quite find what you’re looking for feel free to contact us directly.

 

Facts (14)

Does olive oil go bad?

Yes, olive oil goes bad. Unlike other highly refined oils, olive oil is natural and direct from the olive fruit. Being natural it has many health benefits & nutrients that can break down. Most don’t even think about cooking oils as something that can go bad, but the truth is that olive oil is quite sensitive to things like light, air and heat. Stored improperly it can turn “rancid” very quickly – in some cases in a matter of weeks. Although rancid oil can make you ill, you generally will notice the pungent and acidic nature of expired oil. However a good filtered oil stored out of the light and air at room temperature can last years! All our Parthena products are good for 1 year from the date of opening!

Can i cook with olive oil?

If you haven’t cooked with olive oil yet you have been missing out! Olive oil is a fantastic and healthy alternative to butter, margarine & any refined oils! The Greek culture goes through 2L a week easily, and its the only oil they use! Fry eggs in it, use it in baking instead of other oils, use it in stir fry’s, pasta, grill vegetables, sear chicken, roast potatoes or deep fry french fries! It adds flavor, its healthy and can spice up your cooking in seconds. Olive oil, salt and oregano can dress the perfect salad, or any meal! Check out our recipe section for some ideas!

What’s better: filtered or unfiltered?

Filtration is the process by which the microscopic bits of the fruit of the olive are removed from the oil. While unfiltered oil will be cloudy until it settles to the bottom. Some consider unfiltered oil superior because of the added flavor from the fruit, while others say it shortens the oil’s shelf life considerably – especially when not stored properly. Ultimately, it is a matter of personal preference. We choose to pass our oil through a filter once to remove the majority of the fruit, giving us an oil that is golden in color and keeps fresher and tastes better much longer. When unfiltered oil starts to turn rancid people generally start to complain about a pungent taste & a burn in their throats.

Where are olives grown?

Olives are grown in countries that  border the Mediterranean Sea like Greece, France, Italy, Spain, Turkey etc. are the major olive oil producers in the world as well as California and South America. 

Can you fry with olive oil?

You bet! EVOO has a smoke point around 410 degrees Fahrenheit, where most other cooking oils have a smoke point around 250-350 degrees. If you take a look at our recipes you will find some great ideas like how to make your own french fries, eggs and more using EVOO!

What does extra virgin mean?

Extra virgin olive oil is the highest grade for olive oil–the best you can buy, it is produced by a simple pressing of the olives, and may be called “extra” if it has less than 1% free oleic acid, and if it exhibits superior taste, color and aroma. Thus, the “extra” in extra virgin olive oil means “premium,” or simply, “the best.”

The difference between EVOO and other oils:

Extra virgin olive oil is the highest grade for olive oil–the best you can buy, it is produced by a simple pressing of the olives, and may be called “extra” if it has less than 1% free oleic acid, and if it exhibits superior taste, color and aroma. Thus, the “extra” in extra virgin olive oil means “premium,” or simply, “the best.”

Ordinary “olive oil” is actually a blended oil product. Olive oil producers start with low quality virgin olive oils. For these oils to be fit for consumption, they must be refined using mechanical, thermal and/or chemical processes. The resulting “refined olive oil” is largely colorless and tasteless.

Olive oil blends like canola oil  are sometimes used as a more economical substitute for olive oil (but not as a substitute for extra virgin olive oil). Because the production of good olive oil is labor intensive–the olives must essentially be picked by hand–the resulting product is more expensive than other vegetable oils.

What are the nutritional compenents?

A tablespoon of olive oil contains 120 calories, 14 grams of fat, and no cholesterol. Seventy seven percent (77%) of the fat in olive oil is mono-unsaturated, and nine percent (9%) is poly-unsaturated fat; fourteen percent (14%) is vegetable-derived saturated fat. Virgin olive oils also contain the antioxidants beta-carotene and Vitamin E, as well as the phenolic compounds tyrosol and hydroxytyrosol.

What makes olive oil a superior product to other oils?

The three things make olive oil superior to vegetable oils: taste, nutrition and integrity.

Taste is the most obvious difference between olive oil and the commercially popular vegetable oils such as corn, soybean and canola oils. Olive oil, especially extra virgin olive oil, adds a flavor and textural dimension lacking in other oils, making it a suitable substitute for butter and margarine in almost any recipe. In fact, more and more restaurants are serving extra virgin olive oil, both plain or flavored with salt and pepper, as an alternative to butter for bread.

Nutritionally, olive oil contains more monounsaturated fat than any of the popular vegetable oils.

Extra virgin olive oils are not processed or refined. Extra virgin olive oil is essentially “fresh squeezed” from the fruit of the olive tree, without alteration of the color, taste, and nutrients or vitamins. Because of the integrity of the product, and its antioxidant components, olive oil will keep longer than all other vegetable oils.

Can olive oil be used to replace butter and margarine in recipes?

Yes! Extra Virgin Olive Oil has been described as “buttery” by many consumers in taste tests. A high quality Extra Virgin Olive Oil can be used in place of butter or margarine in many recipes. Try using EVOO in place of butter in your muffin or bread recipes. It is also a great way to grease a pan for baking.

Why don’t you produce flavored olive oils?

Making a perfect EVOO is hard work and these oils are best appreciated as they are. Flavored oils are usually made from oil which is of lesser quality because olive oil is quite susceptible to odors and flavors, and will easily absorb a flavoring agent. Flavoring also makes the oil turn rancid quickly, so if you are a fan of flavoured oils we recommend you make small quantities at home!

What does “cold pressed” mean?

“Cold pressed” means that olives are washed in cold water, then pressed at room temperature to yield their oil, without heat or chemical assistance. ( below 26.5 degrees celsius ) This process preserves the nutritional element in olive oil that is sought after. Once the “first cold press” is finished, heat and detergents are added to extract the remaining oil from the fruit mash – this secondary oil is used for other purposes – ie. virgin or industrial oils.

Why is the “first pressing” important?

The first pressing of the olives by hydraulic pressure alone yields Extra Virgin Olive Oil, an absolutely pure, natural product that meets the highest standards for color, clarity, bouquet and flavor.

Where can I buy Parthena products?

Parthena EVOO can be found in many specialty stores through out western Canada. Please take a look at our ‘store finder’ and find a location near you.

If you cannot find our products, ask your local store to carry them or email us your town/city, province and postal code, and we will assist you.

Storage (5)

Why is clear plastic or glass packaging bad?

Extra Virgin Olive Oil is very sensitive to light, air and heat. Given the proper storage conditions you olive oil should last you over a year without any issues. Olive oil is best stored in a dark place that stays at room temperature, like a cupboard. NEVER store olive oil in the refrigerator as it will coagulate and lose its flavor. It will stabilize again at room temperature and is still good but it is not advised. salad dressings and such are fine in the refrigerator but may need to me mixed once removed from the cold. Parthena’s Food Grade Stainless Steel packaging is excellent because it keeps out the light, and air keeping your products fresher longer. Also, because we don’t use glass you can show off your great new oil on your table or counter top without worrying about it losing quality!

It is also advised to NEVER buy any olive oil in clear packaging for these same reasons, clear glass and even 75% of tinted glass does not protect the olive oil. Many cheaper suppliers have been known to use tinted glass to simulate the quality of Italian glass – which has a dark green appearance and built in UV protection. The Chinese glass may look green but does not have the UV resistance.

Tin cans used for the larger 3L sizes and larger are also used for packaging which do eliminate light, but recent studies have shown that the acidic properties of olive oil can react with the tin which ultimately degrades the quality of the oil. 

How do you store olive oil?

Extra Virgin Olive Oil is very sensitive to light, air and heat. Given the proper storage conditions you olive oil should last you over a year without any issues. Olive oil is best stored in a dark place that stays at room temperature, like a cupboard. NEVER store olive oil in the refrigerator as it will coagulate and lose its flavor. It will stabilize again at room temperature and is still good but it is not advised. salad dressings and such are fine in the refrigerator but may need to me mixed once removed from the cold. Parthena’s Food Grade Stainless Steel packaging is excellent because it keeps out the light, and air keeping your products fresher longer. Also, because we don’t use glass you can show off your great new oil on your table or counter top without worrying about it losing quality!

It is also advised to NEVER buy any olive oil in clear packaging for these same reasons, clear glass and even 75% of tinted glass does not protect the olive oil. Many cheaper suppliers have been known to use tinted glass to simulate the quality of Italian glass – which has a dark green appearance and built in UV protection. The Chinese glass may look green but does not have the UV resistance.

Tin cans used for the larger 3L sizes and larger are also used for packaging which do eliminate light, but recent studies have shown that the acidic properties of olive oil can react with the tin which ultimately degrades the quality of the oil. 

How should olive oil be stored?

We suggest that you  keep your olive oil away from all sources of light and heat, so basically the worst place you can keep your olive oil is on your kitchen counter or next to your stove. Instead, store your olive oil in a dark cupboard. Once you have opened your olive oil it is good for a year! Parthena EVOO has unique Food Grade Stainless Steel packaging that is resistant to light and will allow you to keep it out on your countertop or on your table without degrading the quality.

Why is our oil in cans?

It is a question of quality – Food Grade Stainless Steel protects the contents from the deteriorating effect of light. Even a few weeks of light exposure will accelerate the aging of olive oil. The fact that so many olive oils are in clear bottles is certainly a question of marketing. Tin cans which are quite common are also advised against because olive oil and tin can react spoiling the oil. 

 

Should olive oil be kept in the refrigerator?

No, EVOO will become cloudy and thick under refrigeration. And, as with wine, we have found that extended refrigeration can result in diminished aromas and muted flavors, even after the oil is back to room temperature.

Your order (4)

How do I change quantities or cancel an item in my order?

If you would like to cancel or change quantities please contact us immediately, if your order has not processed / shipped yet we would be happy to modify your order . Please note that once an order has begun processing or has shipped, the order is no longer editable.

Something is missing from my shipment:

Please be sure to check your order online to make sure you placed the correct order in the first place. All your past orders are in “my account” on the website. If you order is indeed different from what is listed on your order contact us and we will be happy to correct the problem! We are human and strive to do the best we can!

 

How much will my shipping be?

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

What is your shipping policy?

Our shipping policy appears below. Orders also are governed by our Terms of Use, which you should review. At this time we only ship WITHIN CANADA.

Canadian Orders

Most internet orders placed before 12pm EST Monday thru Friday will be processed and confirmed the same day. Orders placed after 12pm Friday will be processed and confirmed on the following Monday. Please note, orders placed after 12pm EST Monday thru Friday, may not be processed and confirmed until the following business day. Holidays and weekends are not business days. Orders placed on Saturday or Sunday will be processed and confirmed on Monday (most orders will also ship Monday).

Order confirmation will be provided via email after the order is placed.

Large, Oversized, Multi-boxed items may incur additional shipping charges. Additional shipping charges will be added on the shopping cart page automatically. Once the item is in your cart, the shipping charge you see is all you will be required to pay for the selected method of shipping.

Orders are shipped via Canada Post & FedEx.

Expected Delivery Dates:

All dates are estimates and may vary. Standard Ground: 3-7 business days after order processing 2-3-Day Express: 2-3 Business days after order processing Holidays and weekend days are not counted as business days.

Standard Shipping Rates:

Shipping Rate will be calculated based on the weight of the purchased products.

 

Your account (2)

How do I create an account?

You create an account automatically on the checkout of your first order on the website. Its very simple and you will be prompted every step of the way.

Can I edit my account information?

After you have successfully made an order on our website you can modify & view your account information anytime by clicking the “my account” button in the top right corner of the website. From this page you can check your order status, view past orders change your password or edit your address. If you need assistance please contact us.

Become a wholesaler (1)

How do I become a wholesaler?

Are you a chef, store owner or caterer?  Have you tried Parthena and fallen in love?

We have special prices on our products reserved for you and larger wholesale orders. Orders can be made directly through the website by signing up for a wholesale account or via email at wholesale@parthena.ca